tag:blogger.com,1999:blog-5976686513564131325.post5769366108292195326..comments2024-03-17T15:34:05.492-06:00Comments on MPECS Inc. Blog: Troubleshooting QuickBooks Network ConnectivityPhilip Elder Cluster MVPhttp://www.blogger.com/profile/06082028960643490292noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-5976686513564131325.post-35545944717037442062012-08-08T05:48:57.781-06:002012-08-08T05:48:57.781-06:00Here is the relivent quickbooks KB
http://support...Here is the relivent quickbooks KB<br /><br />http://support.quickbooks.intuit.com/support/articles/INF13248<br /><br />The issue we found was that the missing years could not be opened in multiuser mode. In our case we had 2010 and 2012 installed, and only the 2009 and 2011 company files had the issue. Reporting a database connection failure. Removing all the copies and installing in order resolved for us.Mikenoreply@blogger.comtag:blogger.com,1999:blog-5976686513564131325.post-75430093988355957932012-08-06T13:26:00.718-06:002012-08-06T13:26:00.718-06:00Mike,
That has not been the case for us. If we ha...Mike,<br /><br />That has not been the case for us. If we have any other version of the QuickBooksDBxx running than the most current the users cannot open earlier company files.<br /><br />So, we install the latest and clean out the bits of the previous version that the Intuit installer missed.<br /><br />The message users get when opening an earlier version if both QuickBooksDBxx versions are running is something along the lines of "You are opening a newer file hosted on an older version server software" or the like.<br /><br />Thanks,<br /><br />PhilipPhilip Elder Cluster MVPhttps://www.blogger.com/profile/06082028960643490292noreply@blogger.comtag:blogger.com,1999:blog-5976686513564131325.post-32550349167275077262012-08-06T05:43:39.366-06:002012-08-06T05:43:39.366-06:00I should point out that a new database server can...I should point out that a new database server can't server the old company files. This is important if the client is say an accountant that opens files from several years of quickbooks. in that case Intuit recomends having all the relevent years of the database manager installed over eachother from oldest to newest.Mikenoreply@blogger.comtag:blogger.com,1999:blog-5976686513564131325.post-8295700632728020882012-08-05T17:03:08.155-06:002012-08-05T17:03:08.155-06:00Thanks for pointing that out! :)
PhilipThanks for pointing that out! :)<br /><br />PhilipPhilip Elder Cluster MVPhttps://www.blogger.com/profile/06082028960643490292noreply@blogger.comtag:blogger.com,1999:blog-5976686513564131325.post-60787685231384558712012-08-05T16:52:35.898-06:002012-08-05T16:52:35.898-06:00I have used the sc command to delete these old ser...I have used the sc command to delete these old services:<br /><br />sc delete (servicename)Anonymousnoreply@blogger.com