SBS 2011 – Exchange Services Do Not Start

We see this often in our SBS 2003 to SBS 2011 migrations where certain Exchange 2011 services fail to restart after a reboot.

• Official SBS Blog: Exchange Services May Not Start Automatically After a Reboot

Quote from the above on which services may fail to start:

• Microsoft Exchange Information Store
• Microsoft Exchange RPC Client Access (SBS 2011 Server Only)
• Microsoft Exchange Forms Based Authentication (SBS 2011 Server Only)

We have definitely seen the second and third services fail to start. So much so that we would make sure they were running after a reboot on all servers we were worked with.

We are pointed to the following KB:

• Microsoft KB 940845: Services for Exchange Server 2007 or Exchange Server 2010 cannot start automatically after you install Exchange Server 2007 and Exchange Server 2010 on a global catalog server

The article has a number of different methods for addressing the problems from starting the services manually, through to a number of Microsoft Fix its:

Note that the various Fix its are all for different registry settings applicable to the affected Exchange services.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer