Moving from Unmanaged or Nonexistent SEP Management Server to a New Management Server

We have a whole bunch of clients to change over to a new management server for Symantec EndPoint Protection version 12. The previous server was offline so no work could be done to allow changes.

• Symantec Support: Restoring communication to clients with a new Sylink.xml file
• Symantec Connect: Change of management server

Between the above articles we were able to piece together what we needed to do:

1. Export a new Sylink.XML file from the new SEP Management server.
2. Rename the exported XML file to Sylink.XML
3. Stop SEP on the client we need to change.
4. Copy the new Sylink.XML file over the existing file(s)
5. Start SEP on the client.
6. Open the client console.
7. Click Help then Troubleshooting.
8. The Management tab should reflect the new server’s IP as should the Connection Status tab.

Note that on Windows XP the Sylink.XML file is buried

• C:\Documents and Settings\All Users\Application Data\…

We just saved ourselves a huge amount of time.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer