Monday 30 December 2013

Windows Server 2012 R2: Intel PROSet Install Error: No Intel Adapters Present

This is a bit of a puzzle:


Intel Network Connections Installer Information

Cannot install drivers. No Intel(R) Adapters are present in this computer.

The OS is Windows Server 2012 R2 via the most recent build on Microsoft's Open License management site.

The server is an Intel Server Systems SR1695GPRX2AC 1U server that has a pair of dual-port 82576 series Intel Server Network Adapters plus another single shared port with the installed Intel RMM.


The Windows Server OS is obviously seeing the setup correctly.

So, what do do?

Well, a search via Bing lead us to the following site in the Intel Download Center:


We clicked through to the site and downloaded the version 18.8 PROSet driver for Windows Server 2012.

Now, the servers we are working on are Server Core. So, we have a quick cheat to get that driver onto the local machine:

  • Start Notepad [Enter]
  • CTRL+O (or File --> Open)
  • Change Files of type: to All Files
    • image
  • Navigate to the driver file
  • Right Click and Copy
  • Navigate to the destination and Right Click then Paste
    • image
  • Cancel the Open dialogue box and close NotePad

We then executed the archived file:


We then waited:


Ironically while waiting for the installer to spool up we did a search on the indicated PowerShell module and ended up here:

That in turn took us to here:

Okay, so our setup will not be supported by Intel's driver set so we will stick with the in-box drivers. That is okay as in our testing we've not seen any issues like we did with the in-box driver on Windows 7 and Windows Server 2008 R2.

On the PowerShell note we've done some digging around but have not come up with any clear documentation on Intel's PowerShell commandlets. We have a few queries out so we shall see if anything comes back. :)

Otherwise, once we stand up an Intel Server Systems R2208GZ with Server 2012 R2 we will investigate and post back.

Happy New Year's everyone! :)

Philip Elder
Microsoft MVP
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
Third Tier: Enterprise Solutions for Small Business


Anonymous said...

Nice post - what is the "destination" folder - why is it any better than the folder where the file was downloaded?

Philip Elder Cluster MVP said...

The file was downloaded to another system on the network.

The driver belongs on the permanently attached USB flash drive so we used this method to get the file there.

There are other ways of doing it but that was the one we came up with at that moment. :)