Friday, 4 August 2017

Edge Browser: Reset After Malware How To

Every time a client of ours opened Edge they would receive a big red screen with "Edge has been compromised".

With the Edge option to open previous tabs/pages there is no real way to get out of the loop. We cleaned out the Edge temporary files folder and the problem still happened.

So, to fix it we needed to nuke & pave.

We do that by running the following two steps on the problematic machine:

1: Delete:
C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe

2: Elevated PowerShell all on one line:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

3: Start Edge

With the above process complete the user should get the "Welcome to Edge" message and tabs.

NOTE: This process essentially removes and re-installs Edge. _ALL_ settings, saved passwords, and such are removed!

Philip Elder
Microsoft High Availability MVP
MPECS Inc.
Co-Author: SBS 2008 Blueprint Book
Our Cloud Service
Twitter: @MPECSInc

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