We just set up a Terminal Services (Remote Desktop Services TSRemote Apps) server with Microsoft Office 2010.
Whenever Word is fired up, it keeps throwing this error when first opened:
There is insufficient memory or disk space. Word cannot display the requested font.
There were a number of different search results for the error with this one having the key:
- Microsoft Forums: Insufficient memory or disk space, cannot display the requested font; Outlook fonts garbled
Checking the QuickStyles folder under the Office folder we see:
There is definitely no sign of the Normal.dotx file that should be there.
So, following the second set of instructions, we created Old.dotx in the above folder, rebooted the Remote Desktop server, and fired up Microsoft Word.
The error did not reappear, though there still was not a Normal.dotx in the folder.
In Word there is an option to Prompt to save to Normal. We enabled that setting and tweaked the defaults for a paragraph, saved the document, and were prompted to save the update to Normal.dotx.
After Word closed, we reopened it to verify that there was no error and indeed no error came up. The Normal.dotx file turns up in the user’s profile so all is good.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book