Thursday, 6 December 2012

Internet Explorer: Click On Links And Nothing Happens

We have come across some strange behaviours in IE over the last number of months.

Mainly, the user clicks on a link and nothing happens.

Run the following steps and test after each one. A reboot may be best after each step to reseat things.

  1. Step 1
    1. Microsoft KB281679 You cannot open a new Internet Explorer window or nothing occurs after you click a link
  2. Step 2
    1. Microsoft KB555027 Internet Explorer open with a blank page instead of web site
  3. Step 3
    1. Windows Networking: Internet Explorer is corrupted... how do I fix it?
      • Nuke and Pave
      • Takes time especially on older units.

In most cases step 3 resolved the problem.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Windows Live Writer

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