Monday 26 August 2013

Xbox Music Error: Can’t Play 0xc00d11cd (0x80004002)

This is pretty strange.

One of our workbench systems is tied into our Xbox Music Pass and happily sends tunes into the shop while working.

Wanting to start some tunes while remotely connected from the front office via RDP produced the following error:


Can’t play.

Please try again. If the problem continues, visit to check for guidance.

0xc00d11cd (0x80004002)

Okay, tunes were working just fine yesterday evening while working in the shop so what gives?

We logged into the physical machine and attempted to play the tunes again. Sure enough, after logging in and hitting play on one of our playlists we heard tunes.


We now have 500 watts of THX certified sound happening! :D

Have finicky ears? Then check out the Logitech Speaker System Z906 THX certified speakers. They sound absolutely phenomenal.

The moral of the story? Xbox Music will _not_ work when connected via RDP session.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at

Windows Live Writer

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