Monday, 13 July 2009

What is Domain Slamming?

We manage most of our client’s domains as part of our service offering.

In this case, one of our long-time clients answered a snail mail letter requesting they renew their .ORG domain. At the time we were not managing their domain.

Well, the letter requesting a domain renewal was not so legit.

The first link is a copy of the letter and the second explains what domain slamming is:

They did indeed send out a cheque for the domain renewal and at the time the domain was not locked so the transfer to DROC went through without a hitch.

We are going to unlock everything at DROC and transfer the domain to Domains At Cost which is the registrar we have been using for years as they have great customer service.

It never ceases to amaze us the lengths folks will go to get business.

For larger organizations that have a larger A/P section, something like this could slip under the radar and get paid … whether DROC managed the domain or not.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*All Mac on SBS posts will not be written on a Mac until we replace our now missing iMac! (previous blog post)

Windows Live Writer


Anonymous said...

Philip: Do you get a lower / partner rate from domains at cost? I like godaddy. do you have any comments on GD vs. D@C? Other than D@C is canadian / support your country : ) ?

Philip Elder SBS MVP said...

The rate we get from D@C is excellent in the first place. So, the answer is no, we stick with them. Their support is pretty good too along with the fact that they are indeed a Canadian company. ;)

We use GoDaddy for SSL now due to their excellent handling of a number of quirky certificate request/fulfillment processes.