We have a small 5 seat accounting firm that is having nothing but grief with their CaseWare Working Papers 2010 accounting application.
We had them update their systems to CaseWare’s R7 update but that did nothing to improve the product’s stability.
So, we disabled SMB2 on their relatively new SBS 2008 setup.
We had a bit of a nervous time after making the change and rebooting the server. It took almost 10 minutes for us to see the logon request!
This particular server has an Intel Remote Management Module 3 installed so we were able to make the change and watch the entire reboot session as though we were sitting right in front of the server.
Now that the change has been made we will be monitoring their network performance especially when they are working on their own client’s larger QuickBooks files we believe that QB performance will be a pain point once SMB2 is disabled.
We are working on a NAS based solution for our larger clients if we cannot get any kind of stability out of Working Papers 2010 as disabling SMB2 would take too high a cost in network performance.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book