Go figure, our first OCZ mSATA product, the 120GB Nocti that went into our new Toshiba Portege Z830 Ultrabook died sometime during the night.
We had set up Windows 7 Enterprise, all of our apps, and domain configurations a few days prior.
The Ultrabook was staying at a client site since we were going to be back early the following morning.
The last thing to be done on that Ultrabook prior to leaving was to initiate a BitLocker encryption of the entire drive.
Sometime during that process the drive outright died.
The RMA process on OCZ’s Web Site requires us to create a ticket before making any efforts to get in touch.
NOTE: If advanced swap is going to be a part of the RMA process make sure to put that in the ticket’s notes _first_ or things just do not go too well.
Intel, Kingston, and Crucial have one up on OCZ: Real people on this continent (almost for Intel) that answer the phone.
Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book
*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.
2 comments:
"The last thing to be done on that Ultrabook prior to leaving was to initiate a BitLocker encryption of the entire drive"
Bitlocker basically kill this kind of SSD devices, since all bocks will used and there are no empty blocks to do the leveling of block wear.
To make it work with a good life spectancy, creaty a partition of half the total size.. so that the ssd maintains unused block to work its magic.
We have been running with BitLocker enabled on SSD drives since the Intel X25-M G2 code drives were released quite a few years ago.
To date we have not seen an issue with it.
The Nocti was bad. Its replacement has been running troublefree now for a month or so with the contents being protected by BitLocker.
Thanks for the comment,
Philip
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