Office 2010 TP – Remote Document In SharePoint Fails To Open

A while back, we posted about the ability to Favourite a SharePoint library in Windows 7 and how that virtually eliminates the need for a VPN for most user needs.

• With Windows 7 and SharePoint, Who Needs A VPN? And … It Network Drive Maps!

So, we have our General Documents library in our Companyweb (SBS 2003 WSS v2):

Once we click on the RWW – GD favourite we will be prompted for our network credentials:

Once our Windows Explorer window opens we will see the following in the address bar:

Double click on a Word or Excel document in the library and another prompt will come up identical to the one above. Once authenticated, we would expect the document to open. But instead, this is what we see:

A blank document. No amount of coaxing will get the remotely located document to open in Word. It needs to be copied to the local desktop to be worked on then copied back into the library.

We had installed Office 2010 TP on both the shop laptop and the Netbook as well as one of the shop PCs. But, for now this is a show stopper for the laptop and the Netbook.

Office 2010 will remain installed only on machines that are accessing documents on the local network.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*All Mac on SBS posts will not be written on a Mac until we replace our now missing iMac! (previous blog post)

Windows Live Writer

Outlook 2010 – Search Is Broken?

We just set up a new workstation with Office 2010 Professional Technical Preview installed on it.

The workstation is SBS 2003 integrated with Windows Vista Business SP2 as the base operating system.

This is what Outlook 2010 looks like when it fires up for the first time on a system with a rather large mailbox:

Be prepared to wait for that little window to run through all of the folders in Outlook before Outlook itself will open.

Now, once everything was installed, activated, and happy we left the workstation alone overnight to allow the Windows Indexing service the time it needs to cache all of that stuff.

The next morning, this is what we found:

We put in the name of one of our clients looking for a specific e-mail. And, we get:

Outlook Search

No matches found for “scott”.

Now, there should be lots of items found since we have no less that three client contacts that share that name as either their first or last name!

Manually sort our e-mail folder by name and we find:

Okay, so something is not hooking up in the search service.

When we look at the status of the Indexing service we see:

There are over 75,000 items seemingly indexed! That sure does not jibe with what is happening in Outlook though.

What we need to do is to reset the Index service so that whatever missing Outlook content gets re-indexed.

In Windows Vista or Windows 7 click Start –> Index [Enter].

Click the Advanced button and through the UAC.

Click the Restore Defaults button:

A warning will pop up:

Take note of any custom index locations in the initial Index service window as they will need to be added back after the reboot.

Click OK and reboot the system. After a couple of hours the Index service should have some positive results. It did in our case. 

UPDATE 2011-08-03: The proper procedure is:

1. Open Windows Explorer.
2. ALT --> Folder Options 
3. Search Tab
4. Restore Defaults
5. Reboot

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*All Mac on SBS posts will not be written on a Mac until we replace our now missing iMac! (previous blog post)

Windows Live Writer