Check Names: Microsoft Office Outlook does not recognize "My Name".The required step is to enable Outlook to search those sub-folders as part of the name look-up routine.
To do this:
- Right click on the Contact sub-folder and click on Properties.
- Click on the "Outlook Address Book" tab.
- Put a tick mark beside "Show this folder as an e-mail Address Book".
- Start a new e-mail.
- Click the TO button.
- Click the down arrow beside Global Address List in the "Show Names from the" list.
Any name now typed in the TO field in an e-mail that is contained in any of the Contacts sub-folders will now be found automatically.
Microsoft Small Business Specialists