Friday 14 October 2011

Intel Desktop Board Executive Series DQ67EP: PCI Serial Port Unrecognized

The reason we were digging into the Intel Download site as indicated in our earlier post was because the systems we are building have the following problem:


  • Intel DQ67EP: PCI Serial Port
    • Device Drivers not loaded.

After digging around to try and find the driver for the SOL component (device showing) we ended up calling the Intel Support hotline for Resellers.

After talking with the support technician for a few minutes, being put on hold for a few more, he came back and indicated that the current AMT/MEI driver was bad.


  • Current Intel DQ67xx Series MEI Driver:
  • Previous Intel DQ67xx Series MEI Driver:

We ended up installing the previous version of the driver,, and voila:


  • Intel(R) Active Management Technology – SOL (COM3)

So, for now make sure to avoid the current version of the driver!

Applies to:

  • DQ67EP
  • DQ67SW
  • DQ67OW

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

1 comment:

Anonymous said...

I have the same issue, but loading the driver revision shown in the picture doesn't seem to solve it. Is there a particular version I have to revert to and where can I download previous versions?