Monday 2 January 2012

Some Small Business Server 2011 Essentials Resources

We are running through our first full production deployment of SBSe 2011.

It takes some getting used to as the install requires a router on the network that delivers an IP address via DHCP!

The TechNet site has a build wiki that has a lot of good information in it:

We did not use any form of Answer File for this first run through. We used the Q&A to set things up.

Once we had the server’s desktop we were in for a couple of surprises based on the two questions asked by the setup wizard:

  1. We chose an admin logon: Franklin Roosevelt
    • User came up:
      • Username: Admin
      • User Logon: Franklin Roosevelt
  2. We chose a Standard User: Douglas MacArthur
    • User came up:
      • Username: User
      • User Logon: Douglas MacArthur

That was a bit of a surprise to us. So, going forward we will not put a space in the usernames and rename them after the fact so that the logon and username actually match.

Note that we can change the first and/or last name associated with the user in the SBS Console but we are not able to change the actual logon name.

So, we checked out what was in ADUC and sure enough we could change it there. But, when we brought up the properties in the SBS Dashboard (not Console) we saw:



Cannot retrieve or change the user account information. If this problem persists, restart the server, and then try again.

So, we ran a few updates and let the server go.

And still we received the same error message. This means that anyone that gets married will require a new user ID and thus a recreation of their profile.

Back to the point of order:

We plan on installing DHCP on the SBSe 2011 server.

As per the above blog post we will also stop and disable the Windows Server LAN Configuration service.

From there we will run through many of the steps found in our SBS 2011 Standard setup guide.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer


Anonymous said...

whats the solution to fix "Cannot retrieve or change the user account information. If this problem persists, restart the server, and then try again."?

Unknown said...

I fixed this by going into the "AD Administrative Center", then the local domain, "My Business\[the site name]", right-clicked on the user, selected Properties, then the "Attribute Editor" tab, then scrolled down to "primaryGroupID" and changed it from 512 to 513.

I then OK and Closed my way out. After closing the Dashboard and re-opening it I was able to switch the user from "Standard User" to "Administrator" without error.

The number one reason for an issue such as this is someone creating the account outside of the Dashboard.