Monday 26 November 2007

System Builder Tip: Asus M2A-VM toasted :(

As mentioned in our previous post, System Builder Tip: Vista Aero Performance Rating - ATI X1250 on AMD 690G Chipset, we obtained an Asus M2A-VM and an AMD 4400+ via the AMT TechTour offer a while back.

This being our first venture back into AMD territory for many years, we have been putting the Asus/AMD package through a fairly basic office environment test.

The system has been on all of the time, with reboots for updates and the like. We had Windows Vista Business loaded on it as well along with the necessary applications we need on a day to day basis.

Well, the system crashed yesterday. It started behaving strange with components like the NIC coming and going, then lockups happening, to it now being utterly unresponsive.

We have no reprieve but to go to Asus' Web site for warranty support. We are required to register the product and our ownership on their site before we can go forward to an RMA process. But, we keep getting a "Server too busy" error message when we try to register.

And so ends our foray into Asus/AMD territory. :(

Philip Elder
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.


Anonymous said...

I wound suggest you just phone asus they tech are realy help full will setup rma for you

They website can suck at time

Philip Elder Cluster MVP said...

Thank you for the tip.

We did get through, and fortunately they have stock on them so we will cross ship the replacement.


Anonymous said...

Also We use at least 20 M2A-VM boards for cheap office workstations and not one of them has missed a beat yet :) and they are on 24/7