We are installing the CCH Scan (|Product Info Site) product on a workstation we have just installed at one of our local accounting clients.
An important consideration for installing the product is the fact that it cannot be installed on Windows Vista or Windows 7.
The product install routine configures a number of services to run constantly in the background.
Now, when a scanner, in this case the recommended Kodak i1220 Plus, deposits a bunch of scanned documents as TIF files into the Import folder, the CCH Scan services automatically start picking them up and running through an OCR routine on each TIF file.
Given the CPU intense operations required for the OCR portion of the process, there is no real way to drop CCH Scan into a Windows XP Mode VM.
So, we have an Intel based Core 2 Duo E8500 series CPU on an Intel DQ45EK motherboard with 4GB of RAM. Once CCH Scan is installed and configured, we will be good to go . . . though we are nowhere near that yet.
We are currently on hold waiting for the CCH tech to pick up so that we can run through the setup we have put in place following the documentation. We are calling tech support because the service does not seem to want to automatically OCR any TIF files deposited in the Import folder.
Later . . . much later.
So far, the general implication is that since the CCH Scan services run as a local service, the workstation itself needs FULL rights on the share and at the NTFS level. But, that does not seem to fix the access problem . . . at least not initially.
After uninstalling and reinstalling the entire product group we finally managed to get everything working. But, we needed to delete all Folder Groups and recreate them then restart the CCH Scan services on the workstation.
We could then successfully process any TIF files deposited by the scanner into the Import folder on the network.
Note that to get the XP Professional OS to install on the new hardware, AHCI either needs to be disabled in the BIOS, or a floppy with the AHCI driver on it will be required for an F6 OS setup.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book