Installing BlackBerry Enterprise Server Express and Java

We are in the process of finishing up a rather large SBS 2008 Premium deployment. Part of the setup requires us to install BlackBerry Enterprise Server Express on the second server for this client.

Once we ran through the prerequisite BESX setup steps on SBS 2008 we ran the actual BESX install on the second server. BESX had the ability to install the needed Java software during the setup routine but the actual Java components setup kept failing on our Windows Server 2008 SP2 x64 system.

So, we downloaded the newest Java versions and installed them. We ran through the BESX install process again thinking (read assuming) that BESX would see the _newer_ versions as legitimate and move on. It did not and the install failed yet again.

The BESX install window indicates that it requires Java RE and SEDK version 6 update 18 in the install routine window just prior to running the component installs. There was no Java installed on this server prior to running BESX setup.

 

So, we uninstalled all of the 32-bit and 64-bit versions of Java 6 Update 22, downloaded the earlier versions, installed them, and were finally able to install BESX on the standalone server.

There is a reference to the Holy Hand Grenade of Antioch’s usage instructions in here somewhere! :)

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

IMS KVM Java Pain

Okay, so Java is a bit of a pain when working with the Intel Modular Server’s console.

When the Windows 7 VM was not joined to a domain, we could not get the KVM function to work in IE8 even after adding the MSC site to the Trusted Sites list and lowering the security setting as low as it could go.

Once the Windows 7 VM was joined to the SBS 2008 domain running on top of Hyper-V on the 1U SR1630HGP management server, we could gain access to the Java based KVM feature without messing with any IE8 settings.

But, it sure can be a frustrating odyssey to get things going on a freshly built Windows 7 VM!

We installed Java from a relatively recent download. It turned out to be 1.5.0_18.

When we went to start a new KVM session in the MSC, we were greeted with:

Message from webpage

Sorry, this browser is using Java(tm) version 1.5.0_18. Remote KVM requires version 1.6.0 or higher. Please download the latest version from http://www.java.com

Okay, so we do so.

We install the newer version then go to open a new KVM session in the MSC and we are greeted with:

Um, but . . . we installed the correct version?!?

Head into Programs and Features and here is what we see:

Apparently, it would have been a good idea to uninstall the earlier version of Java first!

So, thinking that we can quickly get into what we needed to do, we uninstalled the earlier version without reinstalling the newer version first. We then tried to initiate a KVM session and:

Long story short, uninstall the old version _before_ installing the new one. And, make sure all browser sessions are closed before installing the updated version too.

We ended up needing to uninstall _all_ versions of Java, rebooting, and deleting all IE browsing history with no joy. We kept getting the above Java requirement error. In this case we were using the offline installer file.

So, we tried going to the Java site and running the bootstrap installer instead. That seemed to work as far as getting Java recognized as installed in the browser via the Java test available on the site.

One thing to make note of when a fresh Windows 7 management system is set up is to make sure that the IMS’s Modular Server Control (MSC) is added to the Trusted Sites list before the KVM functionality will work.

And from there:

Make sure that the Trusted Sites setting is Medium-low. Then we get:

We now have our KVM session open and available.

Previous post: Intel Modular Server – Enable KVM Access Via MSC For IE8 On Windows 7

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

Intel Modular Server – Installing the Hyper-V Server 2008 R2 OS On Multiple Compute Modules

Once we had our storage configured for our OS installation, the next task is to get the Hyper-V Server 2008 R2 operating system installed onto their Virtual Disk partitions.

In the Modular Server Control’s Servers node click on the first Compute Module then click on the Remote KVM & CD (previous blog post) button under the Actions menu:

Once the KVM session comes up, click on the Device menu then on the Redirect ISO menu item:

An Open dialogue box will come up. We placed the necessary ISOs on the 1U management server to start with to give maximum bandwidth to the installation routines.

Do this for each subsequent Compute Module. Do not close the KVM sessions, just minimize them for now.

In the Modular Server Control we can then power up all of the Compute Modules simultaneously using the Power On/Off Multiple Servers under the Global Actions menu.

Note that the simultaneous access of the same ISO was a bit of a struggle. Here’s why:

Java keeps choking and causing the ISO redirect to fail or the outright loss of the KVM session. :(

Initial Cluster Management

The desktop that we are using to connect to the clustered network and 1U management server a desktop OS installed on one of our own Hyper-V servers. We plugged one of the VM dedicated NICs into the same switch as the Intel Modular Server and the 1U management server.

Any PC or laptop will do, but for us it has been a bit simpler to work at one of our workbench systems and use our Hyper-V VM as a way to keep things isolated.

A bonus to the process is the ability to delete the VM and its VHD when finished to wipe any references to our client’s configuration.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

Intel Modular Server – Enable KVM Access Via MSC For IE8 On Windows 7

When it comes time to work with the actual Compute Modules for configuration purposes such as making changes to the BIOS settings, Java needs to be installed on the management desktop or workstation.

We found that IE8 on Windows 7 had a bit of a problem with the way the KVM applet runs via the Modular Server Control (MSC) console.

We needed to add the MSC IP address to the Trusted Sites in IE8 then set the security settings for Trusted Sites to Low before the little applet file that gets generated for the KVM session would come up.

Once in the Trusted Sites, we closed the browser and reopened it again.

Click on the Remote KVM & CD link to initiate the KVM session:

The following screen comes up:

In most cases, the defaults will work just fine. Click Apply.

Click on the Open button on the following:

The KVM session will initiate from there.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

Java Internal Error 2755. 1624, ...jre1.6.0_07-iftw.msi?!?

Ack. :-P

It is getting very late, and I am setting up a client's data restructure for tomorrow morning ... part of the catch-up from missing a full day on Friday.

Here is the lovely message I received from the Java Runtime install:

Java Setup

Internal Error 2755. 1624, http://javadl.sun.com/webapps/download/GetFile/1.6.0_07-b06/windows-i586/jre1.6.0_07iftw.msi

Okay ... so where the chicken is the file?

Everything grinds to a halt because of what? A file not in the proper place?

By now, it is getting really late, and fortunately something in that grey matter provided a glimmer ...

We blogged about it before: Java install errors.

Sometimes the blog really works out for us too! ;)

Though I really wish the Live Search Team would get things tuned better ... even searching "site:blog.mpecsinc.ca java setup 2755" did not turn up the proper link! That other search engine got it first try. :(

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.

Java Setup Errors 2755 and 1624 on Windows Vista

We had a really strange fight to get the Jave runtime to install on a client's Vista Business SP1 laptop.

No matter what we tried while logged in as the user we would always get:

Java Setup: Internal Error 2755. 1624, ...

Note that the install .msi file is not in a temp folder but under its own subfolder.

Just in case we emptied out the Temp folders both under the user's profile and under the %windir% to no avail.

We went to the Java Manual Download page and downloaded the full Offline version for Windows.

Still we did not get anywhere.

A bit of searching turned up the following in Sun's Java forums: Java Install / Autoupdate - Help Please:J2RE Installation fails - "Internal Error 2755. 1624, ".

We followed each suggestion as we progressed down the various posts. None of them worked until the post by JimDenver on 09/18/07 to start the .msi install from the folder listed in the error.

We did that and we were eventually greeted with:

Java Setup - Progress: Installing Java

The install kept going until it hit the "Registering Components" phase. Then it just sat there.

We left it alone for about 5 minutes which was an abnormally long time for an install on a laptop as powerful as the one we were working with.

One of the notes in the forum posts talks about antivirus or antispyware blocking the install. So, we brought up the Task Manager and sure enough for every CPU cycle the Windows Installer was taking up Windows Defender was taking up twice as much. It looked as though there was a competition going on between the two.

We killed the Windows Defender process and within seconds the Java install showed:

Java Setup - Complete

Just to make sure the Windows Defender blockage did not cause any further issues, we went to the Verify Java Version page and ran the test. We were given a successful install of Java 1.6.6 page!

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.