We got called in to a client's location because they could not figure out why their server was no longer connected to anything after a bunch of updates. It turns out that one of the updates was Windows Server 2003 Service Pack 2.
After a bit of investigation it was discovered that the adapters were showing that they were part of an adapter team, but there was no team entry in the Network Connections folder.
This is how the setup should look for the Intel ProSet adapter teaming:
LAN Adapter 1 (Connected)
LAN Adapter 2 (Connected)
LANTeam 1 (Connected)
in fault tolerance mode.
After Server 2003 SP 2 it looked like:
LAN Adapter 1 (Connected)
LAN Adapter 2 (Connected)
Because it is the LANTeam adapter that has all of the actual network bindings attached to it, the server was throwing all sorts of fits. Active Directory, DNS, WINS, and more were throwing codes left, right, and centre.
To fix it temporarily, we broke the adapter teaming by removing one of the physical adapters from the team, and then set the appropriate static IP settings to it.
We didn't do any updating of the ProSet software for now, as timing was critical for them. They had been down since early that morning when the service pack was applied.
There are no guarantees that when we go back to install the newest ProSet version that the adapter teaming will work as it should either. We will need to test that beforehand!
We are hesitant as far as installing the newest ProSet 11.x. This newest version has been giving us problems with the inability to set the adapters into teaming mode for fault tolerance. This is without W2K Server SP2 on the boxes as they all tend to be SBS based. So, there are no guarantees that this newest version will work with SP 2 either!
The investigation is ongoing! ;)
UPDATE 2007-07-16: We have a Windows Server 2003 Standard R2 box that had version 11.1 of the ProSet installed on it. The Service Pack did not kill the team in this case. However, it did kill access to any of the ProSet tabs when bringing up the NIC's properties via the physical NIC's Configure button.
We will reinstall the original ProSet 11.1 to see if that brings back the tabs and thus the ability to control the Teaming feature. If not, we will install the newest version of ProSet to see if that works.
Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
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