The following KB refers to the methodology to recover your CALs if they were somehow lost as was the case in Chris' case:
Microsoft KB 888818: The number of client access licenses may be reset to five in Windows Small Business Server 2003.
If none of the methods in the KB article can work for you, then there is a fall back: The autolicstr.cpa backup licensing file that is created by SBS.
To recover your CALs via this file:
- Stop the License Logging Service.
- Rename the existing licstr.cpa to licstr.cpa.old
- Copy the autolicstr.cpa to %Windir%\System32
- Rename the autolicstr.cpa to licstr.cpa
- Restart the License Logging Service.
There is another good use for this information: For one who has setup the server, and installed the CALs as the wrong type. Indicated Device CALs instead of User CALs or vice versa?
Stop the License Logging Service, rename both autolicstr.cpa and licstr.cpa, restart the License Logging Service, and open the Licensing in the Server Management Console.
You will get a 1016 error in the event viewer when the service cannot find the license file, but it will create a new one back at the default of 5.
When you go to reenter your CALs as the correct type, keep in mind that the online method of registration may not work. You may need to call into Microsoft to register the CALs.
Microsoft Small Business Specialists
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