Not too long ago one we had a problem with a client not being able to open the company file in QuickBooks (QB) after QB downloaded an update.
We ended up needing to copy the company file to the local machine, running the update to QB, then updating the company file. Once we dropped the company file back on the server we were hit with the 6000 series errors that indicated the database manager was not handling the company file.
We then downloaded the latest R Web patch from Intuit’s site for the client’s version and updated the database manager on the server. Sure enough, their company file opened.
Intuit is indicating that another change is coming:
Due to a minor database change included in this release you will be required to upgrade your company file again.
The above screenshot is from here: QuickBooks and Payroll 2011 Update.
We will see if this database change will require us to update all of our client’s QB database manager installations once this update hits.
One of the issues addressed:
- QuickBooks Support KB 4784: Why are the YTD (year to date) amounts on employee pay cheques incorrect, missing, zero, or negative.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book