Wednesday 23 May 2012

Exchange 2010 SP1 ExFolders Error: Active Directory User Wasn’t Found

We needed to recover an item deleted on an SBS 2011 server with Exchange 2010 SP1.

When we opened ExFolders for Exchange SP1 we ended up with an error:

An error occurred while trying to establish a connection to the Exchange server.

Exception: The Active Directory user was not found.

A search for the error turned up the following:

The fix was to delete the CN=Servers container using ADSIEdit.msc:


First we closed ExFolders then performed the above edit.

We then opened ExFolders and were then able to recover the deleted item the user had accidentally removed in Outlook.


Note that this SBS 2011 was a migration from SBS 2003 R2.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer


Anonymous said...

Thank you. This is exactly what I needed to get ExFolders working and recover a deleted public folder.

Anonymous said...

Worked for me as well! Also had migrated from SBS 2003 to SBS 2011.

Anonymous said...