Tuesday 27 August 2013

Exchange Error: Edit E-mail Address Policy – Address List Service Cannot Be Found

We were attempting to update the E-mail Address Policy (EAP) on an Exchange server and hit this error:


Edit E-mail Address Policy

The wizard could not complete.


An Exchange 2007 server on which an address list service is active cannot be found.

This particular SBS 2008 with Exchange 2007 was being tweaked as it is a restore into our lab cluster setup.

A quick search pointed to the Exchange System Attendant service not being online and sure enough it was not.

After starting the server we had a successful EAP change:


We could then move on to our next tasks at hand for this project.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
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