Wednesday, 25 November 2009

Outlook 2010 Primary Mailbox Disconnected While Remote?

This was a bit of a puzzle at first:


Outlook was prompting for credentials for the two add-in mailboxes but not for the primary mailbox.

It took a few minutes of working through the settings to figure out that there was one very important thing missed during the initial setup of this mailbox:


The Connect to Microsoft Exchange using HTTP was not enabled and our RPC/HTTPS Outlook Anywhere settings were not in place!


Fortunately, the missed setting was on the laptop I am working on, but if it belonged to a client that was trying to use their new laptop setup there could have been a frustrated phone call. 

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

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