One of the components of the recent iTunes 8 "update" is a known bad driver ... GEARAspiWDM.sys ... you draw your own conclusions on that one. BSODs are also indicating usbaapl64.sys as per the forum posts linked below.
Now, when we are receiving complaints about erratic behaviours, especially lately, we need to ask if the user has iTunes 8 installed and recently updated.
If iTunes 8 is installed, we need to remove the software and reinstall it, remove any unneeded software that was installed with the so-called update, then replace the bad drivers with known good ones or use System Restore to back things off.
Links to more:
- Ed Bott: An inside look at Apple’s sneaky iTunes 8 upgrade (original heads up).
- Ed Bott: Apple's sneaky iTunes 8 install pictorally.
- Apple Forums: Itunes 8 - Connecting Ipod cause Blue Screen on Vista.
- Live search for the offending driver: GEARAspiWDM.sys
Microsoft Small Business Specialists
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