16 bit MS-DOS Subsystem
C:\PROGRA~1\Symantec\S32EVNT1.DLL. An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application.
Since our client has Symantec Corporate 10.2 A/V managed by the server, we had uninstalled the Symantec Client Security.
One of the things we do as we are prepping a system and installing their line of business applications is run them to verify that everything is good to go.
This particular application is a DOS based inflation/tax/interest/ and other financial type stuff calculator written by a local Edmonton fellow. The program receives regular updates for Canadian tax updates and the like. It just works ... so why look for something else?
So, after double clicking on the shortcut, that is the error that we received.
To date, we have never seen this one!
A quick search turned up a couple of Symantec technical articles:
- Errors regarding 16-bit MS-DOS subsystem
- Error: "S32evnt1.dll. An installable Virtual Device Driver failed DLL initialization"
The first one is what fixed it for us ... almost. We need to pay particular attention to the instructions as they say to delete the data for the indicated key, not delete the key itself!
Double click on the VDD key and delete the data contained therein. Note that in our case no zeros were left as the Symantec article indicated there may be. Also, if we placed the zeros in the key, the error came back when we started the DOS program.
This is what the key looks like after removing the data:
One more little thing to watch out for when threads of an old program are left by a software uninstall.
Registry: Blank VDD Key
Microsoft Small Business Specialists
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