Tuesday 5 August 2008

When it rains ... it pours ... and a little SBS happiness!

What a week!

Last week, we had no less than five critical situations come up.

From array drive member failures to networks being completely down, we certainly ran the gauntlet.

Today was not different. Between catching up with the tail end of last week's issues, and a couple of new ones that cropped up, we were quite busy.

The best part of today was the afternoon training session with our existing nonprofit client that we installed an SBS network into last week.

They were very receptive to all of the features we ran through, writing things down as we went along.

One of the neatest things about the post SBS install training is watching the user's gears turning as they begin to realize just what they had received.

It was all fine and dandy to work with our contact and to some degree the Executive Director on the pre-install SBS setup. It was, however, another thing to be sitting there with the full-time employees working through the Remote Web Workplace, Outlook Anywhere and Exchange, Exchange enabled Outlook, and SharePoint among others ... the creative juices were flowing as were the, "Can we do this or that?" questions.

The biggest hits from this training session:
  • Remote Web Workplace for desktop access.
  • Companyweb access facing internally and the Internet.
  • Exchange enabled Outlook: Undelete
We have scheduled a post training followup session for about 6 weeks from now. During that session, we should hear more questions about the SBS features we worked with today, as well as questions on the more advanced SBS features that they may have delved into.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.


Philip Elder
MPECS Inc.
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.

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