Monday 14 January 2008

Outlook 2007 - Stalled Send and Receive

This is what Outlook has looked like all day today:

Outlook 2007: Stalled Send/Receive

Nothing seems to have fixed the issue short of a reboot. Shutting Outlook down as well as killing its process in the Task Manager did not do it. Cancelling the Send/Receive and clicking on the S/R button or F9 on the keyboard does not always bring in new email either.

Given time constraints, a reboot has not been possible since the last one. We need to get some work done on this machine!

So, hopefully the reboot, when it happens, will fix it for now.

The machine that Outlook is misbehaving on is due for a significant component upgrade. So, the OS and all applications will be reinstalled to see if a start from OS Ground Zero will resolve the Outlook issues on it.


UPDATE 2007-01-17: Tried ripping Office 2007 right out of the system and allowing our GP install to run fresh. Problem is still there after the reinstall.

There are a number of other workstations here that can connect to that Exchange profile with no issues. The one difference is the POP3 pulls that happen on the one workstation with the problem. Yet, the POP3 pulls are accomplished with no hang ups. Only the Exchange portion seems to get hung up indefinitely.

Service Pack 1 has been deployed via WSUS and all workstations have it installed.

Philip Elder
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.


Anonymous said...

Switch to Exchange non-cached mode, delete the OST, then switch back.

Philip Elder Cluster MVP said...


It made no difference. S/R is hung up as before. :(