We started this process earlier this week by phoning the Trend toll free number to inquire about some part numbers and the person we spoke with pointed us in the direction of the Partner Program.
We eventually received a call from Casey, who in turn answered all of our questions and provided a good bit of background information on the Partner Program and what it has to offer us. She then emailed us with further information and links to relevant Partner resources.
So far, the conversations with our initial contact in the company and subsequently Casey in Distribution Channel Support have been refreshing. It is good to talk to someone who knows their company's products and is quite competent at their job. This is a huge step over the Symantec front line on the other end of their Corporate/Enterprise phone numbers.
One of the benefits of the Partner Program we will take advantage of immediately is the ability to obtain NFR versions of their products. This will provide us the means to work with the products we intend to install and support at our client sites.
Some relevant Trend Micro links:
- Trend Micro Web Site
- Trend Micro Channel Solution Partners
- Trend Micro Partner Registration Form (Fill this in to partner with TM)
- Trend Micro Partner Success Training
We will keep you posted.
Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.
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