Resume that broken SBS RWW TS management session

Sometimes the connection to the server via RWW will terminate during updates or for no apparent reason.

When trying to reconnect to the existing session, we check the following option:

Log on to or resume the console session of the remote computer - checked

After clicking that option, we are normally returned to the desktop we were working with just before the connection was terminated.

There are times where we are not able to reconnect to that session though. This seems to be especially true when an update procedure knocks us out of our RWW based TS session.

After selecting the resume option to log back into our existing desktop, we are instead greeted with a fresh desktop.

To recover that existing desktop session, we do the following:

1. Open the Terminal Services Manager (under Administrative Tools)
• 
  

  Terminal Services Manager

• Note the "Disconnected" session attributed to the SBS Admin
2. Right click on the disconnected admin session
3. Left click on "Connect"
4. You will now be reconnected to the original desktop.

From there, you can run your RemoteServicesOff.bat (previous method blog post) file to shutdown essential services before rebooting the server to speed things up if requested to do so by the update process.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists

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