Tuesday 10 May 2011

Via Phone: Hi, We are the National Internet Service and You are Sending Our Systems a Virus!

One of our client’s users had the presence of mind to pause for a moment when they were called at home this morning and heard the line:

Hi, we are the National Internet Service and your computer is sending our systems a virus! Please sit down at your computer and . . .

They interrupted the speaker and told them that they would be calling their IT support folks ASAP and hung up.

When things like this happen it is important to get in touch with the authorities that handle fraud cases such as this:

Contact for the Canadian Anti-Fraud Centre:

It's not always easy to spot a scam, and new ones are invented every day.

If you suspect that you may be a target of fraud, or if you have already sent funds, don't be embarrassed - you're not alone.

If you want to report a fraud, or if you need more information, contact The Canadian Anti- Fraud Centre:

Toll Free: 1-888-495-8501

Toll Free Fax: 1-888-654-9426
Email: info@antifraudcentre.ca

To report economic crime on-line please click here

One can only imagine how one can be fooled into providing all sorts of information to a caller like this.

A pearl of wisdom from my Dad: Never volunteer _anything_ in the way of information. Be specific, to the point, and KISS.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

1 comment:

Justin said...

We get reports of these kinds of calls all the time over here. They normally say "Hi, we're from Windows" in all the cases I've heard!