So, what do we do?
AVG Free Edition Signature
Not say anything? Let it slide?
Since we receive email from around the world, the motive to inform a client, or non-client, would be one of principle versus one of "getting the sale".
We believe in operating our business and working with our clients' businesses above board. This means making sure that our client's licensing and our own licensing are in proper order for any software product installed on any system or device.
Here is how we would possibly respond to above situation:
As a professional I.T. company, the following AVG antivirus message at the bottom of your email caught our eye:In most cases, we get "Oh ... we did not realize that" or "Thanks for pointing that out".
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.516 / Virus Database: 269.17.13/1207 - Release Date: 1/2/2008
Please note AVG's Web site states clearly that the Free Edition of AVG is for personal or non-commercial use only.
We strongly suggest that Insert Company Name Here look into properly licensing a corporate level Antivirus solution. A proper solution would preferably be centrally (server) managed and not rely on the user to initiate updates or run scans. The proper solution would also be very difficult to circumvent ... which the free edition of AVG may not be.
As a commercial enterprise, Insert Company Name Here would be liable for any virus spreading itself from within the Insert Company Name Here corporate network. There are organizations that track the source of all virus and Spam infections via IP and provide that data publicly. Thus, it may not be too difficult to trace back to the original sending organization.
Also, a software audit by CAAST of Insert Company Name Here would turn any system the "free" software was installed on into a very significant monetary liability via fines and more.
We carry this policy into any prospective client relationship as well. If we are assessing a prospect's network and there are licensing issues, we make a point of documenting them and then discussing the issues with the contact there.
If there is a firm and in writing commitment to address those issues within a fixed time frame then we will continue working with them.
For those instances where cooperation is not forthcoming, the Microsoft Partner Site has some great legal resources and people to talk to. Consulting with them will make it clear where we would stand as far as our culpability and possible complicity in a prospective client's licensing quagmire and how we should proceed.
For those who live and work in countries where litigation is flung about like a big stick, it is even more important to be absolutely clear where one's company stands legally.
Microsoft Small Business Specialists
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