This is how:
While inserting a memory upgrade into one of our lab boxes, I pivoted the stick into the slot instead of sliding it straight down into its seat.
That first pivot caused a snap sound that was immediately recognizable as a soldered joint letting go.
Then, to top it off, the without thinking, the second piece went in the same way and I was greeted with the same sound.
The registers are sitting just to the left of the memory sticks in the above screenshot.
And, no, they will not be RMAd since I am responsible for killing them.
We are fortunate that the RAM is not that expensive, but even then, this is still a costly lesson to have.
The need to focus on what we are doing when it comes to the more intricate hardware procedures, such as installing RAM (what happens when a slight sideways pressure causes the stick to rotate? I am sure we have some readers that know … as do I) is of utmost importance when we are working on production systems.
This focus is even more important when we are running through a series of complicated steps for a server setup, upgrade, or operating system reconfiguration. One mistake can lead to an error that can ultimately put our clients out of business until we restore.
Having a lot of things on one’s plate does not count as an excuse when things go wrong at our own hands. Either trying to rush things, or thinking about the next task on the to do list, does not work when we are doing something intricate.
So, it is time to take a series of very deep breaths and focus the mind on the task at hand … and to let go of the frustration of the moment! ;)
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book