Monday, 25 May 2009

BES 5.0 and SBS 2008 – No Go For Now

After uploading all of our server logs to Blackberry support on the weekend, we received the following reply today:

Thank you for contacting BlackBerry Customer Support. The log files did not pin point the error that is occurring. It appears it may be a local port conflict on the BlackBerry Enterprise Server and the Small Business Server. The installation guide does point out that the BlackBerry Enterprise Server 5.0 is not to be installed on the mail server. You do have messaging working but not the Monitoring Service. We recommend you try and install the BlackBerry Monitoring Service on another machine. We cannot guarantee this will work as the BlackBerry Enterprise Server is not installed in a supported environment. See page 19 of the attached Installation Guide.

Page 19:

image

So, it looks as though we will need to look at repurposing the old SBS for BES, or there may be some other options to discuss with our client.

Lesson learned. :)

Previous posts:

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*All Mac on SBS posts will not be written on a Mac until we replace our now missing iMac! (previous blog post)

Windows Live Writer

3 comments:

Chris Knight said...

You might want to have a look at AstraSync as an alternative way of synchronising Exchange Server mailbox contents with Blackberrys.

http://www.astrasync.com/

Currently investigating this with one client whose CEO has the only Blackberry and agrees that BES just for him is overkill :-) Just have to get round the Certificate Store Password that appears to be unknown :-/

Philip Elder SBS MVP said...

Chris,

I will have a look at it. They have been pretty busy, so I have not heard back from them.

Philip

Absoblogginlutely! said...

Chris - you are aware there is a 10 user free bes server client right (with 1 free cal). We've installed this on sbs2003 boxes with no problems and doesn't really seem to be overkill for 1 user. A unique server/hardware (which you had to do in the past) is overkill though.