Saturday, 23 May 2009

BES 5.0 on SBS 2008 – So far a no go …

We are working on a BES 5.0 install on a client that we did a side-by-side migration for.

We managed to get BES to install successfully being mindful of all of the needed ports for the SBS related services and the BES related services.

Once we had a successful install, we could not get the BES monitoring services installed:

All three monitoring services fail with essentially the same Event ID of 3:

09-05-23 BES 50 - BBMonitoring Error 3 - Cannot find PKI files


‘Cannot find PKI files.’

We were on the phone with the Blackberry support folks for quite a while running through the various aspects of the install.

Finally, we uploaded both the BES and Server 2008 logs (Win2K8 App and Sys) to them and are now waiting to hear back.

It will be interesting to see what they come up with.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*All Mac on SBS posts will not be written on a Mac until we replace our now missing iMac! (previous blog post)

Windows Live Writer

1 comment:

Anonymous said...

I can see this also and I solved this by running the "webGenKey.bat" batch in bin directory.

This batch generates *.crt + *.key + *.keystore files. Nevertheless after this all services are in Running state but no web console service binds to tcpip. In log I can see SSLError: bad decrypt

Do you have any more info from BB support people?