Wednesday 25 November 2009

Outlook 2010 – Adding An Additional Exchange Mailbox And It Sorts To The Main Mailbox!

We have a number of different Exchange based accounts that we use for the various needs of our company.

When it came to e-mail, we would always set up a POP3 connection to grab e-mail from the various e-mail related accounts.

Now that we can set up those Exchange mailboxes within Outlook 2010, this is how we don’t go about it:

  1. Click on the File tab button.
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  2. Click on Account Settings.
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  3. Click on Account Settings that shows up on the menu.
  4. Click on the New button in the E-mail Accounts window.
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  5. In the dialogue box that comes up, we are going to choose the Manually configure server settings option.
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  6. Select Microsoft Exchange.
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  7. And, this is why we do not go about configuring an Exchange account from within Outlook 2010:
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Okay, so we have learned that we cannot configure an additional Exchange account from within Outlook.

This is how we set up an additional Exchange account:

  1. Close Outlook 2010.
  2. Open the Control Panel.
  3. Switch the View by: to an Icon view.
  4. Click on the Mail  or Mail (32-bit) icon.
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  5. Click on the E-mail Accounts button.
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  6. Click the New button.
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  7. Click the Manually configure server . . . option and click Next.
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  8. Choose the Microsoft Exchange option and click Next.
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  9. Set the Exchange server and user name in place.
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  10. Click the Check Name button to verify the settings.
    • Make sure to click the More Settings button once the settings are correct and input the Outlook Anywhere settings under the Connections tab.
  11. Click Finish.

The new account will now be in the E-mail Accounts window:


Once we open Outlook and authenticate for the new account, we will have:


BTW, rules can be created in the secondary Exchange mailboxes to move content into the primary Exchange mailbox where that content has a dedicated folder.

So, no more fancy POP3 configurations for gathering e-mail from various mailboxes into certain folders!

This feature alone is worth its weight in gold!

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

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