Saturday 2 July 2011

SBS 2003 to SBS 2011 Migration Error – You must be logged on using the built-in administrator account.

We have a number of SBS 2003 sites where we created a new domain administrator account with identical permissions to the built-in 500 account.


Microsoft Windows Small Business Server Setup

Setup has detected the following requirements have not been met: You must be logged on using the built-in administrator account.

The above error message came up when we were running the Add/Remove Programs process to uninstall Exchange 2003 on the source server.

So, we enabled the built-in 500 domain admin account, reset the password, logged off, logged on, and re-ran the Add/Remove process.


We were then able to move on with removing Exchange 2003.


NOTE: It is important to have the Exchange 2003 install directory (exchsrvr65) or CD 2 from the SBS 2003 setup disks handy!


Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*Our original iMac was stolen (previous blog post). We now have a new MacBook Pro courtesy of Vlad Mazek, owner of OWN.

Windows Live Writer

1 comment:

Anonymous said...

I just ran into this issue myself. I ran DCDIAG on the Source server and it showed it couldn't connect to the Destination server to look up the account for permissions. I started up LDP.exe and tried making a connection to the SBS 2011 and it failed. I ran LDP on the SBS 2011 and it was able to connect to itself. I checked the firewall rules, look good. Dumbfounded, I rebooted the destination server and as soon as it came up, I test LDP again from the source server and it connected via LDAP on port 389. I ran the SBS setup from Add/Remove Programs again to remove Exchange and it went through without a hitch.