To all those who sell and support clients with Dell servers, beware that the new PERC 6 series RAID controllers still do not have an audible alarm on it.
Our experience: SBS on Dell with PERC5i drive failure and DIY where a new client had their entire business on the line with one failed RAID 1 array member and no indication other than a blinking yellow light inside a server cabinet to indicate a problem.
Eriq has now brought up that the PERC 6 series also have no audible alarm on it: On 18 months.
One generation of RAID controllers in the PERC 5 series with no audible alarm is forgivable as an engineering oversight.
But, to engineer a whole new generation of RAID controllers without any way to indicate there is a problem?
Deal with Dell server product? Then, click here to help support Eriq's call to bring audible alarms back to Dell RAID controllers on Dell's site IdeaStorm: Bring Back the Audible Alarm on RAID controllers.
Depending on how the management software does or does not interface with the RAID controller to hopefully fire off an e-mail if an array member fails, we would be very wary of any Dell server products at a client site as a result of this. In the case of the PERC 5 series, no e-mail capabilities whatsoever.
So, if that is the case on the PERC 6, good backups are an absolute must. Not that they should not be in the first place!?!
Tested your client backups for recoverability lately?
Microsoft Small Business Specialists
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