Thursday 23 October 2008

ShadowProtect restore hiccups ... no restore! Anyone?

Today was a day of fires ... lots of them too!

We have a problem: We went to upgrade an Intel Extreme system with a pair of 150GB Raptors. We added a second set of Raptors and enabled RAID 0+1.

Just prior to that we had created a ShadowProtect image and verified it.

Upon restoring our SP image we received the following error when booting into Windows:

Vista Error 0xc000000e - winload.exe missing or corrupt.

Total choke happening. :(

A bunch of searching turned up a lot of bcdedit commands though none of them worked as we always received the following error:

The boot configuration data store could not be opened. The requested system device cannot be found.

No matter what we tried, that is the error we received. The bootrec command was a part of some of the procedures we tried, though not from the linked KB article. Might look into that a little more in the morning.

Unfortunately, Storagecraft support has not been any help and the Microsoft newsgroups will not support the situation due to a third party product being involved.

Our post on the Storagecraft Forum: Vista x64 Recovery: 0xc000000e winload.exe error on boot.

Now, this system has sat by the side due to time constraints, so this situation was not high on the priority list. It is now. We need to bring the system back online for an upcoming project that requires it.

Anyone have any suggestions on how to get this box back up and running without a rebuild? Any input would be greatly appreciated. Thanks.

Philip Elder
Microsoft Small Business Specialists

*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.


Anonymous said...

I ran into the same type of situation while ghosting to a larger drive with Vista x64. Specifically I was trying to use the bcdedit from WinPE off the Vista installation environment and was getting the "The boot configuration data store could not be opened. The requested system device cannot be found" message. This went away once I had marked the partition as active.

Philip Elder Cluster MVP said...

When working in SP, we can see the status of the various drives and partitions.

On a fresh drive, a signature is written, a reboot is required, and subsequently we run the restore process.

Part of the restore process is to set the system partition as active which was verified after a successful restore.

We still did not get the OS back. :(

Thanks for the comment.


Anshul said...

Hi buddy i am facing same problem as you,i just only upgrade my system last week & every thing is ok in my computer but when i install the Vita sp1 i got the same problem 7 when i install the xp sp2 i got the fetal error & the same signature problem occur..........
please give me any solution