Wednesday 25 March 2009

Windows Mobile Professional 6.1 Resets Sync Schedule to Manual Only

We have seen this behaviour on one client’s WM6.1 device and did not think much of it other than it happened twice in the last three months.

Today, the settings reset to Manual Updates only on my own personal WM6.1 device too. There are no behaviours associated with the reset other than perhaps the phone needing to be reset after it had locked up.

So, if a client calls stating their phone seemingly stopped receiving e-mail, the first thing to check before resetting it is the synchronization schedule and whether it has been reset recently.

It very well may have.

Philip Elder
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

*All Mac on SBS posts will not be written on a Mac until we replace our now missing iMac! (previous blog post)

Windows Live Writer


nichomach said...

Did you ever find a cause/solution for this? I ask because we have two Treo Pros doing the same.


Philip Elder Cluster MVP said...

No fix unfortunately.

And the only way to update the OS is The Kitchen due to our provider's "buy a new phone" policy if I want an update.

I can't justify bricking this phone yet.


nichomach said...

Thanks for responding anyway; unfortunately, althought there're plenty of updated ROMs for HTC devices, Treo Pro ROMs are like hens' teeth!