Here is what our Software Assurance benefits look like for our new Open Value Agreement:
SBS Software Assurance Benefits
Notice that a TechNet Direct subscription is included. This means access to all of Microsoft's software products without a time-bomb for lab use. We take full advantage of our TechNet Plus subscriptions!
With the advent of call back support for SBS products (previous blog post), and no hint from Microsoft that we can purchase a support contract focused at the SMB I.T. Partners, we have a fall back for us and for our clients: 24x7 Problem Resolution Support.
With each Open Value License we implement at our client's sites, and now our own, we can at least turn to the folks in Redmond to get support if we do indeed hit a brick wall with the SBS setup.
We are fortunate in that we have only hit the wall 3 or 4 times in the history of our company. And, in all of those cases we were also fortunate to work with someone who actually knew the software product that had choked on us.
Something to keep in mind when quoting on new or soon to be refreshed SBS installations.
Also note, today is the last day before a price increase for all SBS Open Value Licensing SKUs.
Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
*All Mac on SBS posts are posted on our in-house iMac via the Safari Web browser.
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